Netlink Voice Blog

Our experts share the industry developments and updates you need to know.

What Is Quality of Service (QoS) In Networking?

Reliable connectivity plays a big role in keeping your business running smoothly. Whether your team is hosting video meetings, making VoIP calls, or using cloud.

Hosted PBX vs VoIP: What’s The Difference Between Them?

If your business is exploring communication solutions, chances are you’ve come across the terms hosted PBX and VoIP systems. But while these are often used.

SIP Trunking vs VoIP: What’s The Difference?

The world of business communication is full of evolving technologies, each offering unique benefits for businesses of all sizes. Two popular options are SIP trunking.

The Complete Guide To Omnichannel Communication

Customers expect a smooth, consistent experience when they interact with businesses – and over 50% of consumers will switch to a competitor if they don’t.

What Is Direct Inward Dialing (DID) For Business & How It Works

TL;DR Direct inward dialing (DID) lets outside callers reach a specific employee, department, or call flow directly through your business phone system. Businesses can use.

What Is a Private Branch Exchange (PBX) Phone System?

Despite the rise in digital communication channels, phones remain central to business success. The majority (88%) of customers still prefer to speak with companies over.