Netlink Voice Blog

Our experts share the industry developments and updates you need to know.

Top Cybersecurity Threats & Trends In 2026

Cyber threats are growing more sophisticated, and the challenges businesses face today are unlike anything we’ve seen before. Attack surfaces continue to expand, threat actors

MPLS Meaning in Networking: Benefits & How It Works

If you’re looking for ways to maintain reliable and consistent network performance across distributed locations, you’ve likely heard about MPLS. More than 67% of global

What Is Disaster Recovery as a Service (DRaaS)?

Downtime costs organizations around $300,000 per hour.1 Whether it’s caused by ransomware, hardware failure, human error, or a natural disaster, losing access to critical systems

What Is PRI? A Complete Guide To Primary Rate Interface

Phone systems have come a long way, but many businesses still rely on tried-and-true technologies that just work. One of those technologies is PRI, or

What Is IVR? How Interactive Voice Response Works in Call Centers

When customers call your organization, they want fast, clear answers. One of the most common tools businesses use to meet that expectation is Interactive Voice

Hosted PBX vs SIP Trunking: Which Is Better for Your Business?

Choosing the right phone system can feel complicated. Between on-premises equipment, internet-based options, and terms like SIP trunking and hosted PBX, it’s easy to feel